Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or contact us for support. This may include your name, email address, phone number, and medical transport requirements.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. HIPAA Compliance

METR is fully HIPAA compliant. We maintain strict security measures to protect Protected Health Information (PHI) and ensure all medical information is handled according to federal regulations.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to provide services you have requested.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Please contact us to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@metr.com
Phone: (555) 911-METR
Address: Greater Metro Area Medical Transport Services